General Terms and Conditions

ARTICLE 1 - SCOPE OF APPLICATION

We will subsequently designate:
These General Conditions of Sale apply, without restriction or reservation, to all sales concluded by LEBOMEUBLE, Simplified Joint Stock Company with capital of 500.00 Euros, whose head office is located at 229 rue Saint-Honoré, 75001 Paris , registered in the Paris Trade and Companies Register under number 909 353 336, (hereinafter “LEBOMEUBLE”) to non-professional buyers and Internet users making a purchase of a product or service on the site (hereinafter “LEBOMEUBLE”). the Customers" or "the Customer"), wishing to acquire the products offered for sale by LEBOMEUBLE by immediate purchase or by placing an order from the Website https://www.lebomeuble.com and the all of its pages (hereinafter “the Site”) These General Conditions of Sale, written in French, may be modified at any time by LEBOMEUBLE. Legal information concerning the host and LEBOMEUBLE, in particular contact details, are provided in the legal notices of this Site. The Website https://www.lebomeuble.com is published by LEBOMEUBLE. Information regarding the collection and processing of personal data is provided in LEBOMEUBLE’s data protection policy.
The purchase of products marketed by LEBOMEUBLE does not fall within one of the acts of management of daily life, within the meaning of the provisions of article 1145 of the Civil Code. Consequently, the Customer declares to have the capacity to contract under the conditions described below, that is to say, to be an emancipated minor or to have the legal majority and not to be protected within the meaning of article 425 of the Civil Code. These General Conditions of Sale specify in particular the conditions for immediate purchase, order placement, payment, and delivery of products ordered by Customers. These General Conditions of Sale are systematically communicated to any Customer prior to the immediate purchase or the placing of an order and will prevail, where applicable, over any other version or any other contradictory document. The Customer declares to have read these General Conditions of Sale and to have accepted them before his immediate purchase or the placing of his order. These General Conditions of Sale may be subject to subsequent modifications, the version applicable to the Customer's purchase is that in force on the date of the immediate purchase or the placing of the order. Validation of the order by the Customer constitutes acceptance without restriction or reservation of these General Conditions of Sale. The acquisition of a good or service, or the creation of a member area, or more generally navigation on the Site presupposes acceptance, by the Internet user visiting and using the Site (hereinafter “the User”), of the entirety of these General Conditions of Sale, who at the same time acknowledges having read them fully. This acceptance may consist for example, for the User or Customer, of checking the box corresponding to the sentence of acceptance of these general conditions, having for example the words “I acknowledge having read and accepted all of the general conditions. ".

ARTICLE 2 – PRODUCTS

The products governed by these General Conditions of Sale are all the products and services that can be purchased or subscribed to on the Site (hereinafter “the Products”). The Products and services offered are those which appear on the Site. They are offered while stocks last. The Products are described using descriptive sheets and photos by LEBOMEUBLE on the Site with the greatest possible accuracy. LEBOMEUBLE nevertheless indicates to the Customer that despite
all the attention that LEBOMEUBLE has shown, the photographs cannot ensure a perfect similarity with the product offered for sale. The differences may result from the color quality of the photographs, the difficulty of displaying the rendering of the materials on the screen or even the technical adaptation. The Customer is required to refer to the description of each Product in order to know its essential properties and particularities. The Customer is informed that he must read any information attached to the Product, carried on the Product or its packaging, relating to precautions
instructions and conditions of use before use. LEBOMEUBLE cannot be held responsible for any possible damage occurring following use that does not comply with the advice and/or recommendations presented on the Product, its packaging and/or its instructions. The Customer Service of this Site is accessible via the contact form on the Site, by telephone, by email and by post at the contact details indicated in the legal notices of the Site.

ARTICLE 3 - PRICE

The prices of the Products indicated on the Site are expressed in Euros and are inclusive of all taxes (TTC). They take into account VAT and any reductions applicable on the day of the order. LEBOMEUBLE reserves the right to pass on any change in the VAT rate to the price of the Products or services. LEBOMEUBLE also reserves the right to modify its prices at any time and without notice. However, the price appearing on the Site on the day of the order will be the only one applicable to the Customer.

ARTICLE 4 - MEMBER AREA

The User registered on the Site (hereinafter “Member”) has the possibility of accessing it by connecting using their identifiers (e-mail address defined during registration and password) or possibly by using systems such as as third-party social media login buttons. The User is entirely responsible for protecting the password he has chosen. It is encouraged to use complex passwords. If the member forgets their password, they can generate a new one. This password constitutes the guarantee of the confidentiality of the information contained in the “my account” section and the User is therefore prohibited from transmitting or communicating it to a third party. Failing this, LEBOMEUBLE cannot be held responsible for
responsible for unauthorized access to a User's account. To this end, the Member will be asked to provide a certain amount of personal information. The member undertakes to provide accurate information. The purpose of collecting data is to create a “member account”. This account allows the Customer Member to consult all his orders placed on the Site. If the data contained in the member account section were to disappear following a technical breakdown or a case of force majeure, the responsibility of the Site and its publisher could not be engaged. The pages relating to member accounts are freely printable by the holder of the account in question but do not constitute proof, they are only informative.
intended to ensure effective management of orders or contributions by the Member. LEBOMEUBLE reserves the exclusive right to delete the account of any Member who has contravened these General Conditions of Sale (in particular, but without this example being of any exhaustive nature, when the Member knowingly provides incorrect information when registering and the creation of their personal space) or any account that has been inactive for at least a year. Said deletion will not be likely to constitute damage to the excluded Member who will not be able to claim any compensation as a result. This exclusion does not exclude the possibility, for LEBOMEUBLE, of taking legal action against the Member, if applicable. Each User is free to close their account on the Site. To do this, the Member must send an account deletion request to Customer Services using the contact form indicating that they wish to delete their account or by email to the address contact@lebomeuble.com.

ARTICLE 6 - GEOGRAPHICAL LIMITATION

Use of the Site's services is limited to mainland France, Luxembourg, and, on a selection of Products, to Corsica and Belgium. However, the Site's services cannot be used outside the territories mentioned, in particular the French Overseas Territories.

ARTICLE 7 - ORDERS

We will define below as “Basket” the intangible object bringing together all the goods or services selected by the User of the Site for a purchase by having clicked on these objects. Once the Customer considers that he has selected and added to his Basket all the items he wishes to purchase, he will have the possibility, to validate his order, to access his Basket by clicking on the button provided for this purpose. He will then be redirected to a summary page on which he will read and where he will be informed of the number and characteristics of the Products ordered, as well as their unit price and the Final Price. Before any purchase or placing an order, the Customer must check the dimensions of the packages indicated on each Product sheet in order to ensure the accessibility of the packages at the time of delivery. If he wishes to validate his order, the Customer must check the box relating to the ratification of these General Conditions of Sale and click on the validation button. The Customer will then be redirected to a page in which he must complete the order form fields and provide a certain amount of personal data concerning him (such as name, first name, address, etc.), necessary for the smooth running of the order. order. Once the Customer has completed the form, he will then be invited to make his payment using the means of
payments listed in the section of these General Conditions of Sale relating to payment. The Customer will be sent an order confirmation email, reminding them of the content of the order and its price. The sale will only be considered final after confirmation of acceptance of the order by LEBOMEUBLE has been sent to the Customer, and after receipt by LEBOMEUBLE of the entire price. It is the Customer's responsibility to verify the accuracy of the order and to immediately report any errors. The availability of Products is indicated on the Site, in the description sheet of each item. LEBOMEUBLE is not intended to sell Products to professionals, but only to non-professional Customers for their personal needs. LEBOMEUBLE reserves the right to cancel or refuse any order from a Customer with whom there is a dispute relating to the payment of a previous order. The Products and items sold remain the property of LEBOMEUBLE until full payment of their price, in accordance with this retention of title clause.

ARTICLE 8 - PAYMENT

Payment is made in euros exclusively, in full upon ordering, either by credit card, by bank transfer, by ALMA financing, or by PAYPAL. The Customer is invited to consult the following page for more information regarding payment solutions https://lebomeuble.com/fr/solutions-de-paiement Article 8.1. Payment by credit card The Customer can place an order on this Site and can pay by credit card. Payments by bank card are made using secure transactions provided by the online payment platform provider UPTOPAY and, for Belgium, by the online payment platform provider UPTOPAY. The payment is made directly into the hands of the bank. The following bank cards are accepted: Carte Bleue, Visa, Maestro and Mastercard.
As part of its action to combat internet fraud, LEBOMEUBLE may be required to verify the bank details and/or identity of Customers before any delivery. By placing his order on the Site, the Customer undertakes to provide LEBOMEUBLE with the proof of identity that may be requested. If the requested elements are not communicated within the allotted time, LEBOMEUBLE reserves the right to cancel the order subject to verification. Article 8.2 Payment by bank transfer. All payment by bank transfer is made in full upon ordering. The LEBOMEUBLE RIB will be communicated to the Customer on the order confirmation page as well as by email. In the event of failure to receive the bank transfer within three (3) working days from confirmation of the order by the Customer, LEBOMEUBLE may cancel the order. Article 8.3 Payment with the Alma solution A financing request file from Alma must be completed accompanied by the Client's identity documents and resources. If the Client meets the conditions required to obtain credit, Alma will send a contract to the Client for signature. Before signing the credit contract, the Customer must read and accept the T&Cs and Alma's confidentiality policy. LEBOMEUBLE accepts in advance the granting of credit concluded between Alma and the Customer in accordance with article L312-46 of the Consumer Code. If Alma agrees to grant credit to the Customer, the amount will be paid by credit in accordance with article L312 45 of the Consumer Code. Any refusal by Alma to grant credit for an order may result in its cancellation. Payment security is ensured by Alma and its service providers. All payments are protected by 3D Secure. Alma is a telepayment manager and issues an electronic certificate which will serve as proof of the amount and date of the transaction in accordance with the provisions of articles 1364 et seq. of the civil code. Any termination of the General Terms and Conditions which bind LEBOMEUBLE and the Client will result in the termination of the credit contract between Alma and the Client. In the event of withdrawal, the Customer's costs and interest will be reimbursed in accordance with the regulations. 8.3.1 Alma payment in 2, 3 or 4 installments free of charge Payment in 2 installments free of charge is available on the web for all orders up to three thousand five hundred Euros (€3,000). For a payment in 2 installments the Customer will be debited twice according to the following schedule: · 1st payment on the day of the Customer's order: half (1/2) of the amount of the basket · 2nd payment: thirty (30) days later the Customer's order of half (1/2) of the amount of the basket. Payment in 3 installments free of charge is available on the web for orders between two hundred Euros (€200) and three thousand (€3,000). For payment in 3 installments, the Customer will be debited three times according to the following schedule: · 1st payment on the day of the Customer's order: one third (1/3) of the amount of the basket. ·2nd due date: thirty (30) days after the Customer's order for the third (1/3) of the basket amount. · 3rd due date: Sixty (60) days after the Customer's order for the third (1/3) of the basket amount. Payment in 4 installments free of charge is available on the web for orders between eight hundred Euros (800€) and three thousand Euros (3,000€). For payment in 4 installments, the Customer will be debited four times according to the following schedule: ·1st due date on the day of the Customer's order: 1/4 of the amount of the basket. · 2nd due date: thirty (30) days after the Customer's order for 1/4 of the basket amount. · 3rd due date: Sixty (60) days after the Customer's order for 1/4 of the basket amount. · 4th deadline: Ninety (90) days after the Customer's order for 1/4 of the basket amount. At the time of payment, the Customer is redirected to the ALMA server in order to finalize their payment in 2, 3 or 4 installments and obtain details of their monthly payments. The Customer will then be invited, prior to making the payment, to read and accept the T&Cs and Alma's confidentiality policy. Payment security is ensured by Alma and its service providers. All payments are protected by 3D Secure. Alma is a telepayment manager and issues an electronic certificate which will serve as proof of the amount and date of the transaction in accordance with the provisions of articles 1364 et seq. of the civil code. 8.3.2 Alma payment in 10 installments with fees Payment in 10 installments with fees (specified at the time of ordering) is available on the web for orders between one thousand Euros (1,000€) and two thousand Euros (3000€). For a payment 10 times, the Customer will be debited ten times according to the following schedule: · 1st payment on the day of the Customer's order: 1/10 of the amount of the basket. · 2nd due date: 30 days after the Customer's order for 1/10 of the basket amount. · 3rd deadline: 60 days after the Customer's order for 1/10 of the basket · 4th deadline: 90 days after the Customer's order for 1/10 of the basket · 5th deadline: 120 days after the Customer's order for 1/10 of the basket basket · 6th due date: 150 days after the Customer's order for 1/10 of the basket · 7th due date: 180 days after the Customer's order for 1/10 of the basket · 8th due date: 210 days after the Customer's order for 1/10 of the basket · 9th due date: 240 days after the Customer's order for 1/10 of the basket · 10th due date: 270 days after the Customer's order for 1/10 of the basket. At the time of payment, the Customer is redirected to the ALMA server in order to finalize their payment in 10 installments with fees and obtain details of their monthly payments. The Customer will then be invited, prior to making the payment, to read and accept the T&Cs and Alma's confidentiality policy. Payment security is ensured by Alma and its service providers. All payments are protected by 3D Secure. Alma is a telepayment manager and issues an electronic certificate which will serve as proof of the amount and date of the transaction in accordance with the provisions of articles 1364 et seq. of the civil code. 8.3.3 Alma deferred payment 15 or 30 days after order Deferred payment 15 days after the Customer's order, is accessible on the web for all orders up to three thousand Euros (€300). The Customer is debited 15 days after validation of his order. Deferred payment 30 days after the Customer's order is available on the web for orders between one thousand six hundred Euros (€1,500) and three thousand Euros (€3,000). The Customer is debited 30 days after validation of his order. At the time of payment, the Customer is redirected to the ALMA server in order to finalize their deferred payment times and obtain details of their monthly payments. The Customer will then be invited
prior to making the payment, read and accept the T&Cs and Alma's confidentiality policy. Payment security is ensured by Alma and its service providers. All payments are protected by 3D Secure. Alma is a telepayment manager and issues an electronic certificate which will serve as proof of the amount and date of the transaction in accordance with the provisions of articles 1364 et seq. of the civil code. Article 8.4 Payment by Paypal When validating their order, the Customer must enter their email address linked to their PayPal account as well as their Paypal password. If the Customer does not previously have a PayPal account, he will, at the time of payment, be directed to a PayPal account creation page allowing him to benefit from this payment method.

ARTICLE 9 - DELIVERY OR PROVISION

Delivery costs will be indicated to the Customer before any payment and only concern deliveries made in mainland France, Belgium, Corsica, Luxembourg (excluding DOM-TOM). In accordance with article L 216-1 of the Consumer Code, the delivery time will be indicated to the Customer on the Site before any order is placed and before he is bound by a contract for payment, during the process of order or in the description of the products ordered. In the event of unavailability of the Product, LEBOMEUBLE undertakes to inform the Customer as soon as possible. LEBOMEUBLE may offer, at the Customer's choice, an alternative to the unavailable product or a refund. If the Customer chooses reimbursement, the Customer will then be reimbursed at the latest within fourteen days following the date on which the contract was terminated, in accordance with article L 216-7 of the Consumer Code. In the event of a foreseeable extension of the shipping time, LEBOMEUBLE undertakes to inform the Customer as soon as possible and by any means so that the latter can then choose to maintain or cancel the total or partial order. LEBOMEUBLE cannot be held liable for any delay or non-performance when linked to a case of force majeure, as defined by the texts or, more generally, by established case law. In the event of non-compliance with the mentioned deadline, the Customer may cancel his order by contacting LEBOMEUBLE Customer Service. Cancellation will only be taken into account by LEBOMEUBLE if shipping or delivery has not occurred between sending and receipt of said letter. The Customer will be reimbursed at the latest within 14 days following receipt of the registered letter by LEBOMEUBLE. Before any purchase or placing an order, the Customer must check the dimensions of the packages indicated on each Product sheet in order to ensure the accessibility of the packages at the time of delivery. It is the sole responsibility of the Customer to ensure that the dimensions of the package allow for proper delivery. The Customer cannot invoke the dimensions of the package to refuse delivery. The Customer may refuse a package at the time of delivery if he notices an anomaly concerning the delivery (damage, missing product compared to the delivery note, damaged package, broken Products, etc.); any anomaly must then be indicated by the Customer on the delivery note, in the form of express handwritten reservations, and accompanied by the Customer's signature. To exercise their right to refuse the package, the Customer must open the damaged or defective package(s) in the presence of the carrier and have them take back the damaged goods. Failing to comply with these requirements, the Customer will not be able to exercise his right to refuse the package, and the LEBOMEUBLE company will not be required to comply with the Customer's request to exercise the right to refuse the package. In the event of non-delivery of an order or part of the order, the Customer may contact LEBOMEUBLE Customer Service to have the order canceled using the contact form on the Site.

ARTICLE 10 - RIGHT OF WITHDRAWAL AND RETURNS

Pursuant to article L 221-18 et seq. of the Consumer Code, the Customer has a withdrawal period of fourteen days from the date of receipt of his order. If the Customer uses this right of withdrawal, the return of the Product must be made in its original packaging, in good condition, that is to say without excessive handling (absence of significant deterioration of the packaging) or use of the Product, at the latest within fourteen days following communication to LEBOMEUBLE of its decision to withdraw and accompanied by all possible accessories and notices and the indication of the invoice to which the Products relate. Return costs will be the responsibility of the Customer. The Product must be perfectly packaged and protected. The Customer can find a withdrawal form in Appendix 1 of these General Conditions of Sale. If the preceding obligations are not fulfilled, the Customer will lose the benefit of the right of withdrawal and the Product will be returned to him again at his expense. For Customers who wish the collection of packages to be managed by LEBOMEUBLE, the request must be made to Customer Service. It is recommended that the Customer make the return using a solution allowing tracking of the package. Otherwise, if the returned package does not reach the LEBOMEUBLE company, it will not be possible to launch an investigation with the transport company in order to ask them to locate it. A Product that has suffered depreciation (in particular damaged, damaged, returned incomplete) cannot be returned. In the event of exercising the right of withdrawal, the Customer will have the choice of requesting either a refund of their order, with the exception of the return costs they have incurred, or an exchange of the Product. In the event of an exchange, the Customer must attach, where applicable, the payment of the amount of shipping costs for the shipping costs of the new product if these are higher than those of the initial order and the possible supplement of the price of the order. From then on, LEBOMEUBLE undertakes to ship the new chosen item to the Customer as quickly as possible. After receipt and processing of the request to exercise the right of withdrawal, the LEBOMEUBLE company will communicate by email or by telephone to the Customer the terms of exchange or reimbursement of the Products. In order to properly process the request, the Customer is asked to attach a copy of the invoice. For the application of this article, the Customer must inform LEBOMEUBLE within the deadlines referred to above of the exercise of his right of withdrawal and return the Products to LEBOMEUBLE at the following address: LEBOMEUBLE, 6 Rue d'Estienne, d 'Orves 92110 Clichy. In the event of a refund request or in the absence of having requested an exchange of Product, LEBOMEUBLE will reimburse the Customer within a maximum period of 14 days, from the date on which LEBOMEUBLE is informed of the exercise of the right of withdrawal.

ARTICLE 11 - GUARANTEES

The Products supplied by LEBOMEUBLE benefit automatically and without additional payment, in accordance with the legal provisions of: - The legal guarantee of conformity, for Products presenting a lack of conformity, - The legal guarantee against hidden defects affecting the Products delivered and the rendering it unfit for use, under the conditions and according to the methods referred to below, and in all cases, according to the applicable legal provisions and regulations. • It is recalled that as part of the legal guarantee of conformity, the Customer: - benefits from a period of two years from delivery of the product to take action against LEBOMEUBLE; - can choose between repairing or replacing the Product ordered, subject to the conditions provided for by the Consumer Code; - is exempt from providing proof of the existence of the lack of conformity of the Product at the time of delivery of the Product during the 24 months following delivery of the Product. The legal guarantee of conformity applies independently of the commercial guarantee which may potentially cover the Product. In this respect, it is specified that from January 1, 2022, under Article L. 217-13 of the Consumer Code, any Product repaired within the framework of the legal guarantee of conformity will benefit from an extension of said guarantee for a period of six months. As part of the said Guarantee, the compliance of the product will take place at no cost to the Customer, in accordance with article L 217-11 of the Consumer Code. Extracts from the Consumer Code: Article L217-3 The seller delivers goods that comply with the contract as well as the criteria set out in Article L. 217-5. He is responsible for defects in conformity existing at the time of delivery of the goods within the meaning of article L. 216-1, which appear within two years of delivery. In the case of a contract for the sale of goods containing digital elements: 1° When the contract provides for the continuous supply of digital content or a digital service for a period of less than or equal to two years, or when the contract does not determine the duration of supply, the seller is responsible for any lack of conformity of this digital content or this digital service which appears within a period of two years from the delivery of the good; 2° When the contract provides for the continuous supply of digital content or a digital service for a period greater than two years, the seller is responsible for any lack of conformity of this digital content or this digital service which appears during the period during which it is provided under the contract. For such goods, the applicable deadline does not deprive the consumer of his right to updates in accordance with the provisions of article L. 217-19. The seller also responds, during the same deadlines, for defects in conformity resulting from the packaging, assembly instructions, or installation when this has been made his responsibility by the contract or has been carried out under his responsibility. , or when the incorrect installation, carried out by the consumer as provided for in the contract, is due to gaps or errors in the installation instructions provided by the seller. This warranty period applies without prejudice to articles 2224 et seq. of the civil code. The starting point for the prescription of the consumer's action is the day the latter becomes aware of the lack of conformity. Article L217-5 I.-In addition to the criteria of conformity to the contract, the good is compliant if it meets the following criteria: 1° It is suitable for the use usually expected of a good of the same type, taking into account, where applicable, any provisions of European Union law and national law as well as any technical standards or, in the absence of such technical standards, specific codes of conduct applicable to the sector concerned; 2° Where applicable, it has the qualities that the seller presented to the consumer in the form of a sample or model, before the conclusion of the contract; 3° Where applicable, the digital elements it contains are provided according to the most recent version available at the time of conclusion of the contract, unless the parties agree otherwise; 4° Where applicable, it is delivered with all accessories, including packaging, and installation instructions that the consumer can legitimately expect; 5° Where applicable, it is provided with the updates that the consumer can legitimately expect, in accordance with the provisions of article L. 217-19; 6° It corresponds to the quantity, quality and other characteristics, including in terms of durability, functionality, compatibility and safety, that the consumer can legitimately expect for goods of the same type, having regard to the nature of the good as well as public statements made by the seller, by any person upstream in the chain of transactions, or by a person acting on their behalf, including in advertising or on labeling. II.-However, the seller is not bound by any public declarations mentioned in the preceding paragraph if he demonstrates: 1° That he did not know them and was not legitimately in a position to know them; 2° That at the time of the conclusion of the contract, the public declarations had been corrected under conditions comparable to the initial declarations; or 3° That the public statements could not have influenced the purchasing decision. III.-The consumer cannot contest conformity by invoking a defect concerning one or more particular characteristics of the good, of which he has been specifically informed that they deviate from the conformity criteria set out in this article, deviation to which he has expressly and separately agreed upon upon conclusion of the contract. Article L 218-1 By way of derogation from article 2254 of the civil code, the parties to the contract between a professional and a consumer cannot, even by mutual agreement, neither modify the duration of the limitation period, nor add to the causes of suspension or interruption thereof. Article L218-2 The action of professionals, for the goods or services they provide to consumers, is prescribed by two years Article L217-9 The consumer has the right to demand that the goods comply with the criteria set out in subsection 1 of this section. The consumer asks the seller to bring the goods into conformity, choosing between repair and replacement. To this end, the consumer makes the goods available to the seller. Article L217-13 Any item repaired within the framework of the legal guarantee of conformity benefits from an extension of this guarantee by six months. As soon as the consumer chooses repair but this is not implemented by the seller, compliance by replacing the good causes, for the benefit of the consumer, a new legal guarantee period. of conformity attached to the replaced good. This provision applies from the day the replacement good is delivered to the consumer. Article L217-11 The compliance of the goods takes place at no cost to the consumer. The consumer is not required to pay for the normal use he made of the replaced good during the period prior to its replacement. • The Customer may decide to implement the guarantee against hidden defects in the Product in accordance with article 1641 of the Civil Code, due to hidden defects in the item sold which make it unfit for the use for which it is intended, or which reduce this use so much that the buyer would not have acquired it, or would have only given a lower price for it, if he had known about them. In this case, he can choose between canceling the sale or reducing the sale price in accordance with article 1644 of the Civil Code. Action resulting from hidden defects must be brought by the Customer within two years of discovery of the defect. In order to assert his rights, the Customer must inform LEBOMEUBLE, in writing within the deadlines referred to above and return the defective Products in the condition in which they were received with all the elements (accessories, packaging, instructions. ..). LEBOMEUBLE will reimburse, replace or repair Products or parts under warranty deemed non-compliant or defective. In the event of delivery, shipping costs will be reimbursed on the basis of the invoiced price and return costs will be reimbursed upon presentation of supporting documents. Reimbursements for Products deemed non-compliant or defective will be made as soon as possible and at the latest within 14 days following LEBOMEUBLE's discovery of the lack of conformity or hidden defect. LEBOMEUBLE's warranty is, in any case, limited to the replacement or reimbursement of non-compliant or defective Products. Complaints, requests for exchange or reimbursement for a non-compliant or defective product must be made by post, using the contact form on the Site or by email to the addresses indicated in the legal notices of the Site. Extracts from the Civil Code: Article 1641 The seller is bound by the guarantee for hidden defects in the thing sold which make it unfit for the use for which it is intended, or which reduce this use so much that the buyer would not have it not acquired, or would have given only a lower price, if he had known them. Article 1642 The seller is not liable for apparent defects of which the buyer was able to convince himself. Article 1643 He is liable for hidden defects, even if he is not aware of them, unless, in this case, he has stipulated that he will not be obliged to provide any guarantee. Article 1644 In the case of articles 1641 and 1643, the buyer has the choice of returning the thing and having the price refunded, or keeping the thing and having part of the price refunded. Article 1645 If the seller knew of the defects in the thing, he is liable, in addition to restitution of the price he received, for all damages and interest owed to the buyer. Article 1646 If the seller is unaware of the defects in the thing, he will only be required to return the price, and to reimburse the buyer for the costs incurred by the sale. Article 1647 If the thing which had defects perished as a result of its poor quality, the loss is for the seller who will be liable to the buyer for restitution of the price and other compensation explained in the two preceding articles. But the loss occurring by fortuitous event will be for the account of the buyer. Article 1648 Action resulting from redhibitory defects must be brought by the purchaser within two years from the discovery of the defect. For the application of the aforementioned Guarantees, the Customer must inform LEBOMEUBLE within the deadlines referred to above of the non-compliance or the existence of hidden defects and return the Products to LEBOMEUBLE at the following address: LEBOMEUBLE 6 Rue d' Estienne, d'Orves 92110 Clichy.

ARTICLE 12 - INTELLECTUAL PROPERTY RIGHTS

The brands and logos contained in the Site are registered by LEBOMEUBLE, or possibly by one of its partners. Any person carrying out their reproduction, imitation with or without the addition of signs and/or drawings and/or logos, distribution for any reason whatsoever without the agreement of LEBOMEUBLE incurs the sanctions provided for by law. Generally speaking, all elements of this Site belong to LEBOMEUBLE or a third party agent, or are used by LEBOMEUBLE on the Site with the authorization of their owner. Any copy of logos, textual, pictographic content, photos, or videos, without this list being exhaustive, is strictly prohibited and is likely to constitute acts of counterfeiting or violation of industrial property rights punishable by law. Any Member who is guilty of infringement would be likely to have their account deleted without notice or compensation and without this deletion constituting any damage, without reservation of possible subsequent legal proceedings against them.

ARTICLE 13 - LIMITATION OF LIABILITY

The choice and purchase of a product or service are the sole responsibility of the Customer. The total or partial impossibility of using the Products, in particular due to incompatibility of the equipment, cannot give rise to any compensation, reimbursement or questioning of the liability of LEBOMEUBLE, except in the cases of legal guarantees, namely in the case of a proven hidden defect, non-compliance, defect or exercise of the right of withdrawal, as indicated in these General Conditions of Sale. The User expressly agrees to use the Site at his own risk and under his exclusive responsibility. In any event, LEBOMEUBLE cannot under any circumstances be held responsible for: - any direct or indirect damage, in particular with regard to loss of profits, loss of earnings, data which may, among other things, result from the use of the Site, or on the contrary the impossibility of its use; - a malfunction, unavailability of access, misuse, poor configuration of the User's computer, or even the use of a browser little used by the User ; - the content of advertisements and other external links or sources accessible by the User from the Site.
In the event of impossibility of access to the Site, due to technical problems or of any other nature, the User will not be able to claim damage and will not be able to claim any compensation. The unavailability, even prolonged and without any limitation period, of one or more Products, cannot constitute harm to Users and cannot in any way give rise to the granting of damages from the Site or from its publisher. LEBOMEUBLE's liability for the Site cannot be incurred due to technical unavailability of the connection, whether due in particular to a case of force majeure, maintenance, an update, a modification of the Site, has
an intervention by the host, an internal or external strike, a network failure, a power outage, or even a poor configuration or use of the User's computer. - The Customer undertakes to respect the recommendations and indications appearing in the instructions for the Products ordered and acknowledges that any liability or guarantee from LEBOMEUBLE will be excluded in the event of damage linked to non-compliance with the Instructions for the Products. LEBOMEUBLE cannot be held liable for damage caused by the Products. - LEBOMEUBLE's liability is excluded in the event of non-compliance of the Products with the legislation of the foreign country in which they are delivered and/or used, which it is up to the Customer to verify, in the event of misuse of the Products in contradiction with the uses, the usual rules of caution, the recommendations for use, and the notices provided, negligence, lack of maintenance on the part of the Customer as well as in the event of fault or facts totally attributable to the Customer or to a third. - In the event that LEBOMEUBLE's liability is incurred, compensation will only apply to direct, personal, certain and foreseeable damage, to the exclusion of all indirect damage and/or harm, in particular any loss of exploitation. - LEBOMEUBLE's liability will, in any event, be limited to the amount of the order and cannot be blamed for simple errors or omissions which may have remained despite all the precautions taken in the presentation of the Products. - LEBOMEUBLE cannot be held responsible for the delay or non-performance of its obligations, due to the occurrence of an event of force majeure within the meaning of article 1218 of the Civil Code and established case law. LEBOMEUBLE cannot be held liable for this non-performance of the contract. If the force majeure lasts for more than one (1) month, LEBOMEUBLE may not honor the order, subject to reimbursing the Customer, where applicable, for the sums paid by him for the order concerned.

ARTICLE 14 - MODIFICATION AND CANCELLATION OF ORDERS

The order is firm for the Customer upon validation of their order, subject to the implementation of article 10 “Right of withdrawal and returns” of these General Conditions of Sale. Once validated, the Customer can no longer modify his order. However, on a commercial basis, LEBOMEUBLE offers the Customer the possibility of canceling their order completely within seventy-two (72) hours after its validation. Cancellation of the order can only take place on the entire order, no partial cancellation of the order can be accepted. Cancellation can only be accepted if and only if no goods have yet been shipped by LEBOMEUBLE. The cancellation request will be made through a contact form in the customer area. The order will be refunded within a maximum of fourteen (14) days from receipt of the order cancellation request.

ARTICLE 15 - USE OF COOKIES

As part of the execution of its contractual obligations and to carry out all of its missions and monitor the commercial relationship, LEBOMEUBLE is required to collect a certain amount of personal data concerning the Client from the Client. This data is necessary for LEBOMEUBLE for the proper execution of the sale concluded with the Customer and in order to carry out all the associated services planned on behalf of the Customer. LEBOMEUBLE acts in this capacity as Data Controller and is therefore responsible for compliance with the obligations arising from European Regulation No. 2016/679 known as the General Data Protection Regulation (GDPR) concerning the collection and processing of personal data. personnel carried out. For LEBOMEUBLE, the protection of personal data is fundamental because it reflects the relationships we have with you. LEBOMEUBLE has therefore appointed a DPO and implements all the technical and organizational measures necessary to protect the data that we process for our Customers. For further information and for any requests regarding the data processing that we carry out on behalf of Customers, you can consult our Data Protection Policy https://lebomeuble.com or contact our Data Protection Officer (DPO ) to the following address: contact@lebomeuble.com

ARTICLE 16 - CUSTOMER ACCEPTANCE

The fact for a natural person to order on the Site implies full and complete adherence and acceptance of these General Conditions of Sale and obligation to pay for the Products ordered, which is expressly recognized by the Customer, who waives, in particular, the right to avail himself of of any contradictory document, which would be unenforceable against LEBOMEUBLE.

ARTICLE 17 - MEDIATION

Under the terms of articles L.611-1 et seq. of the Consumer Code, any Customer has the right to have free recourse to a consumer mediator with a view to amicably resolving the dispute between them and a professional. To this end, Customers who have purchased one or more Product(s) on the Site may contact: AME CONSO - 11 Place Dauphine, 75001 PARIS or by clicking here: https://www.mediationconso-ame.com/demande -de-mediation-ame.html After the Customer's prior written approach to LEBOMEUBLE, the mediator may be referred to any consumer dispute for which the settlement has not been successful.

ARTICLE 19 - APPLICABLE LAW AND JURISDICTION

These general conditions are subject to the application of French law. They may be modified at any time by LEBOMEUBLE. Under no circumstances does LEBOMEUBLE provide any guarantee of compliance with local legislation which would be applicable when a User accesses the Site from another country. The General Conditions of Sale applicable to the User and the Customer are those in force on the day of their order or connection to this Site. LEBOMEUBLE obviously undertakes to keep all its old general conditions and to send them to any User or Customer who requests them. In the event of a legal challenge, the dispute will fall under the exclusive jurisdiction of the competent French courts according to the rules of common law.
Appendix 1 - WITHDRAWAL FORM
Download the withdrawal form
Pursuant to Article L 221-18 et seq. of the Consumer Code, the non-professional Customer has a withdrawal period of fourteen days from the date of receipt of the order. The Customer can find below a standard withdrawal form for an order placed on the site, to be sent to LEBOMEUBLE by registered mail with acknowledgment of receipt or by email. It is understood that the customer will bear the costs of returning the goods in the event of withdrawal, as well as the cost of returning the goods if the latter, due to its nature, cannot normally be returned by post, and that this withdrawal can only be carried out under the withdrawal conditions stipulated in these general conditions of sale.
---
Appendix 2
CIVIL AND CONSUMER CODE EXTRACTS
Extracts from the Consumer Code Article L217-3 The seller delivers goods that comply with the contract as well as the criteria set out in Article L. 217-5. He is responsible for defects in conformity existing at the time of delivery of the goods within the meaning of article L. 216-1, which appear within two years of delivery. In the case of a contract for the sale of goods containing digital elements: 1° When the contract provides for the continuous supply of digital content or a digital service for a period of less than or equal to two years, or when the contract does not determine the duration of supply, the seller is responsible for any lack of conformity of this digital content or this digital service which appears within a period of two years from the delivery of the good; 2° When the contract provides for the continuous supply of digital content or a digital service for a period greater than two years, the seller is responsible for any lack of conformity of this digital content or this digital service which appears during the period during which it is provided under the contract. For such goods, the applicable deadline does not deprive the consumer of his right to updates in accordance with the provisions of article L. 217-19. The seller also responds, during the same deadlines, for defects in conformity resulting from the packaging, assembly instructions, or installation when this has been made his responsibility by the contract or has been carried out under his responsibility. , or when the incorrect installation, carried out by the consumer as provided for in the contract, is due to gaps or errors in the installation instructions provided by the seller. This warranty period applies without prejudice to articles 2224 et seq. of the civil code. The starting point for the prescription of the consumer's action is the day the latter becomes aware of the lack of conformity. Article L217-5 I.-In addition to the criteria of conformity to the contract, the good is compliant if it meets the following criteria
1° It is suitable for the use usually expected of a good of the same type, taking into account, where applicable, any provision of European Union law and national law as well as all technical standards or, in the absence of such technical standards, specific codes of conduct applicable to the sector concerned; 2° Where applicable, it has the qualities that the seller presented to the consumer in the form of a sample or model, before the conclusion of the contract; 3° Where applicable, the digital elements it contains are provided according to the most recent version available at the time of conclusion of the contract, unless the parties agree otherwise; 4° Where applicable, it is delivered with all accessories, including packaging, and installation instructions that the consumer can legitimately expect; 5° Where applicable, it is provided with the updates that the consumer can legitimately expect, in accordance with the provisions of article L. 217-19; 6° It corresponds to the quantity, quality and other characteristics, including in terms of durability, functionality, compatibility and safety, that the consumer can legitimately expect for goods of the same type, having regard to the nature of the good as well as public statements made by the seller, by any person upstream in the chain of transactions, or by a person acting on their behalf, including in advertising or on labeling. II.-However, the seller is not bound by any public declarations mentioned in the preceding paragraph if he demonstrates: 1° That he did not know them and was not legitimately in a position to know them; 2° That at the time of the conclusion of the contract, the public declarations had been corrected under conditions comparable to the initial declarations; or 3° That the public statements could not have influenced the purchasing decision. III.-The consumer cannot contest conformity by invoking a defect concerning one or more particular characteristics of the good, of which he has been specifically informed that they deviate from the conformity criteria set out in this article, deviation to which he has expressly and separately agreed upon upon conclusion of the contract. Article L 218-1 By way of derogation from article 2254 of the civil code, the parties to the contract between a professional and a consumer cannot, even by mutual agreement, neither modify the duration of the limitation period, nor add to the causes of suspension or interruption thereof. Article L218-2 The action of professionals, for the goods or services they provide to consumers, is prescribed by two years Article L217-9 The consumer has the right to demand that the goods comply with the criteria set out in subsection 1 of this section. The consumer asks the seller to bring the goods into conformity, choosing between repair and replacement. To this end, the consumer makes the goods available to the seller. Article L217-13 Any item repaired within the framework of the legal guarantee of conformity benefits from an extension of this guarantee by six months. As soon as the consumer chooses repair but this is not implemented by the seller, compliance by replacing the good causes, for the benefit of the consumer, a new legal guarantee period. of conformity attached to the replaced good. This provision applies from the day the replacement good is delivered to the consumer. Article L217-11 The compliance of the goods takes place at no cost to the consumer. The consumer is not required to pay for the normal use he made of the replaced good during the period prior to its replacement. Extracts from the Civil Code Article 1641 The seller is bound by the guarantee for hidden defects in the thing sold which make it unfit for the use for which it is intended, or which reduce this use to such an extent that the buyer would not have it acquired, or would have given only a lower price, if he had known them. Article 1642 The seller is not liable for apparent defects of which the buyer was able to convince himself. Article 1643 He is liable for hidden defects, even if he is not aware of them, unless, in this case, he has stipulated that he will not be obliged to provide any guarantee. Article 1644 In the case of articles 1641 and 1643, the buyer has the choice of returning the thing and having the price refunded, or keeping the thing and having part of the price refunded. Article 1645 If the seller knew of the defects in the thing, he is liable, in addition to restitution of the price he received, for all damages and interest owed to the buyer. Article 1646 If the seller is unaware of the defects in the thing, he will only be required to return the price, and to reimburse the buyer for the costs incurred by the sale. Article 1647 If the thing which had defects perished as a result of its poor quality, the loss is for the seller who will be liable to the buyer for restitution of the price and other compensation explained in the two preceding articles. But the loss occurring by fortuitous event will be for the account of the buyer. Article 1648 Action resulting from redhibitory defects must be brought by the purchaser within two years from the discovery of the defect.